Refund & Return Policy

At Cozy Cup & Craft, all our products are freshly made and handcrafted with care. Because of the nature of our items, we do not accept returns, exchanges, or refunds for any baked goods or handcrafted items.

Please double-check your order before confirming your purchase.

If you receive a damaged or incorrect order, contact us within 24 hours of delivery, and we’ll do our best to make it right. Thank you for understanding and supporting our small business, every order means the world to us